Report Abuse / DMCA

Last Updated: January 15, 2025

We respond to all valid reports within 24 hours

1. Report Categories

DMCA Copyright

Report copyright infringement

Fraud/Scam

Report fraudulent activities

Illegal Activities

Report illegal use of service

Harassment

Report harassment or threats

Security Issue

Report security vulnerabilities

Spam/Phishing

Report spam or phishing attempts

2. DMCA Takedown Requests

2.1 Required Information

Valid DMCA notices must include:

Physical or electronic signature of copyright owner
Identification of copyrighted work
Identification of infringing material
Your contact information
Statement of good faith belief
Statement under penalty of perjury

2.2 Submit DMCA Notice

Send to our designated agent:

DMCA Agent: Legal Department

Email: dmca@incomespark.online

Response Time: Within 24 hours

2.3 Counter-Notification

If you believe material was removed incorrectly:

Contact our DMCA agent
Provide identification of removed material
Include statement under penalty of perjury
Provide contact information

3. Law Enforcement Requests

3.1 Required Documentation

Law enforcement must provide:

Official request on department letterhead
Case number and investigating officer
Specific information requested
Legal basis for request
Contact information

3.2 Emergency Requests

For imminent threat to life or safety:

Call: +1-555-EMERGENCY
Email: emergency@incomespark.online
Subject: "EMERGENCY - [Your Agency]"

3.3 Data Available

We retain for 30 days:

SMS messages (encrypted)
IP addresses and timestamps
User agent information
Access logs

4. Submit Abuse Report

Report Type *

Your Name *

Your Email *

Your Affiliation

Phone Number Involved *

Incident Date & Time *

Description of Abuse *

Evidence (Optional)

Urgency Level

I am reporting on behalf of law enforcement

I am willing to testify if necessary

I confirm this report is made in good faith *

5. Response Times & Process

Report Received

Auto-acknowledgement within 1 hour

Initial Review

Within 12 hours (24 hours for normal priority)

Investigation

1-3 days (immediate for emergencies)

Action Taken

Number blocking, user banning, legal referral

Follow-up

Report back to complainant within 7 days

Important Information

False Reporting: Knowingly submitting false abuse reports may result in legal action against you.

Confidentiality: We protect reporter identities, except when required by law.

Preservation Requests: We preserve data for 30 days upon valid request.